Senior Credit Controller

Mid Wiltshire | 12-Month Fixed-Term Contract Salary: Up to £45,000 per annum + Excellent Benefits Are you an experienced Credit Control professional looking for a varied and rewarding role within a well-established organisation? We are seeking a proactive and detail-oriented Senior Credit Control Officer to take ownership of credit control, accounts receivable and debtor management activities, ensuring strong cash collection performance and accurate financial administration. This is an excellent opportunity to join a highly respected organisation that offers a supportive working environment, excellent benefits and the chance to make a significant impact within a busy finance team. The Role Reporting to senior finance leadership, you will be responsible for managing the organisation's debtor portfolio, driving cash collection activities and ensuring the accurate administration of customer accounts. You will work closely with internal stakeholders and customers to maintain strong relationships while ensuring robust credit control processes are followed. Key Responsibilities Take ownership of the debtor portfolio and aged debt position. Proactively manage outstanding balances and implement effective collection strategies. Review overdue accounts and agree suitable repayment arrangements where required. Produce regular KPI reporting and debtor analysis. Monitor collection trends, recovery performance and cash collection forecasts. Prepare weekly and monthly aged debt reports for senior management. Communicate with customers regarding outstanding balances via telephone, email and written correspondence. Escalate significant debt cases in line with company procedures. Support month-end reporting, reconciliations and audit requirements. Process and monitor sales ledger transactions, ensuring accuracy of postings and records. Maintain control account and bank reconciliations. Respond to customer account queries in a professional and timely manner. Identify opportunities to improve processes, controls and collection performance. About You To be successful in this role, you will have: Essential Skills & Experience Significant experience within Credit Control. Experience managing customer accounts and debtor balances. Strong understanding of sales ledger and accounts receivable processes. Experience producing financial reports and reconciliations. Advanced Microsoft Office skills, particularly Excel. Excellent communication and stakeholder management skills. Strong analytical ability and attention to detail. Ability to work independently and manage competing priorities. High levels of professionalism and confidentiality. Desirable Experience working within a regulated or complex organisation. Experience with ERP or finance management systems. Knowledge of Direct Debit and BACS processes. Apply Now If you are an experienced Credit Control professional who enjoys building relationships, improving processes and driving cash collection performance, we'd love to hear from you.