Business Analyst - Insurance, DLM, Customer Journeys

Business Analyst - Insurance, DLM, Customer Journeys £Market Rate (Inside IR35) Brighton / Manchester (1-2 days per week onsite) 6 months My client is a high-profile Insurance firm looking for an experienced Business Analyst with strong General Insurance / PAS experience and knowledge of Document Lifecycle Management (DLM)/Document Management Systems, Business Rules, Business Processes and Customer Journeys. Key Requirements: Strong BA experience within General Insurance. Policy Admin System or Claims System experience. Experience with Document Lifecycle Management (DLM) or content management /document management systems. Knowledge of business rules, processes and workflow logic Experience across customer documentation lifecycles, including quote, renewal and other customer touchpoints Experience refining requirements and automated workflows Strong Agile, requirements elicitation and stakeholder management experience Nice to have: Hands-on involvement in Policy Administration System transformation projects Strong understanding of Claims / PAS platforms such as Guidewire, Acturis, Duck Creek, or similar Experience with ECM systems Understanding of metadata strategy and governance Good knowledge of CRM systems such as MS Dynamics / Salesforce / Peoplesoft Immediate availability If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk