Data Analyst (Contract)
London | Inside IR35
This is an opportunity to join a high-profile customer analytics transformation programme within a leading agency environment. The project combines hands-on Tableau dashboard development with customer insight, CRM measurement, and test-and-learn analytics, offering the chance to influence how customer performance is measured and reported across a major international account.
The Company
They are a well-established data and marketing consultancy delivering customer analytics, CRM, and insight solutions for globally recognised consumer brands. Their teams work closely with clients to improve customer understanding, drive better decision-making, and embed data-led strategies across organisations. Due to a growing portfolio of transformation projects, they are looking for an experienced contractor to support a critical reporting workstream.
The Role and Deliverables
Build and enhance Tableau dashboards within a Snowflake environment, supporting customer and CRM reporting requirements.
Develop reporting solutions from wireframes and existing requirements, ensuring dashboards are scalable, user-friendly, and aligned to business objectives.
Migrate and recreate reporting assets from existing frameworks and global teams into Tableau.
Deliver dashboards focused on customer acquisition, retention, basket value, lifecycle performance, engagement, campaign effectiveness, and test measurement.
Support the measurement of experimentation programmes, including incremental performance, conversion impact, and customer behaviour outcomes.
Establish clear documentation, governance standards, and reporting best practice to ensure long-term usability and consistency.
Your Skills & Experience
Strong experience building Tableau dashboards from scratch and translating wireframes into production-ready reporting solutions.
Hands-on expertise working with Snowflake and SQL to source, transform, and visualise complex datasets.
Experience analysing customer, CRM, loyalty, or marketing performance data within B2C environments.
Strong understanding of customer lifecycle analytics, segmentation, churn, retention, purchasing behaviour, and customer journey performance.
Knowledge of test-and-learn methodologies, control groups, experiment design, and performance measurement.
Ability to translate data into actionable insights and recommendations for both technical and non-technical stakeholders.
Experience working in consultancy or agency environments, with the ability to move between projects and industries confidently.
Proactive approach, strong critical thinking skills, and a track record of taking ownership of deliverables from discovery through to implementation.
How to Apply
If you have a strong background in Tableau, Snowflake, SQL, and customer analytics, and are looking for a contract role where you can take ownership of a major reporting transformation project, please apply today.
